Mainframe Automation Engineer
What’s on Offer: - Industry: Consulting
- Location: Hong Kong
- 12 months contract role (with the possibility of extension)
Job Summary:
We are seeking an experienced CICS System Administrator/Programmer to manage and support IBM CICS Transaction Server environments on z/OS mainframes. This role is responsible for ensuring the stability, performance, and security of mission-critical online transaction processing systems, while supporting integrations with enterprise platforms.
Job Description:
Automation Development & Engineering- Design, develop, test, and implement automation solutions using OPS/MVS (Broadcom) and OPS/REXX.
- Build reusable automation modules to streamline system operations, batch processing, and event handling.
- Continuously identify opportunities to eliminate manual processes through automation.
System Administration & Support - Administer and maintain OPS/MVS automation environments on IBM z/OS platforms.
- Monitor system performance and ensure high availability of automated processes.
- Perform system tuning and optimization to improve efficiency and reduce downtime.
Production Support & Incident Management - Provide L2/L3 support for production issues related to mainframe automation and system events.
- Troubleshoot and resolve incidents, perform root cause analysis, and implement preventive measures.
- Participate in on-call rotation and support critical incident resolution when required.
Integration & Enterprise Coordination - Integrate automation workflows with other mainframe subsystems (e.g., CICS, DB2, JES2/JES3, TSO, SDSF).
- Work closely with infrastructure, application, and operations teams to align automation solutions with business requirements.
- Support enterprise-wide automation initiatives and cross-platform orchestration
Disaster Recovery & Resilience - Support and enhance automation in GDPS (Geographically Dispersed Parallel Sysplex) environments.
- Ensure automation readiness for disaster recovery (DR) scenarios and participate in DR drills.
Process Improvement & Governance - Ensure compliance with ITIL processes including Incident, Problem, and Change Management.
- Maintain proper documentation of automation scripts, workflows, and operational procedures.
- Drive continuous improvement initiatives to enhance operational efficiency and service quality.
Job Requirements:- Strong hands-on experience with IBM z/OS mainframe systems.
- Proven experience with OPS/MVS (Broadcom AutoOps) automation tool.
- Solid programming/scripting experience using OPS/REXX.
- Experience supporting production environments with strong troubleshooting skills.
- Good understanding of mainframe components such as:
- JES2/JES3, TSO/ISPF, SDSF
- CICS, DB2 (preferred exposure)
- JCL, VSAM (working knowledge)
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Ability to work independently in a fast-paced, mission-critical environment. Preferred / Good to Have
- Experience with GDPS and high availability/disaster recovery setups.
- Exposure to other automation tools (e.g., System Automation, NetView).
- Knowledge of scheduling tools (e.g., Control-M, CA-7).
- Experience with monitoring tools and event management frameworks.
- Basic understanding of security concepts (RACF/ACF2/Top Secret).
- Experience in financial services or other high-availability environments.
Soft Skills - Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to engage technical and non-technical stakeholders.
- Proactive mindset with a focus on automation and continuous improvement.
- Ability to manage multiple priorities and deliver under tight timelines.